Transpring has been devoting ourselves to the innovation and producing of vape pens. Over the years, we have achieved the ISO9001 Quality Management System Certification, ISO 13485, and GMP certification. all products have passed CE, RHOS, REACH testing and some are even FDA certificated. We consider quality the soul of Transpring.

Cartridges - 1 months (starts from the date of a shipment) Batteries - 1 months POD - 1 months Disposable vape pens - 1months Accessories- 1months

In order to guarantee the delivery time, generally we will ship from Canada. We will ship from the Chinese factory in this two situations: 1. The Canadian warehouse is out of stock 2. customized product

Lead time for cartridges is usually 2-3 weeks under 50K units depending on the order size and variety; The general delivery time for battery-related products under 50K is 3-4 weeks, but if we have the materials(battery cell), it might be faster. If you are going to customize products, the time is calculated after you finished your prototype. Shiping time is normally 3-5 days.

Yes！As long as you tell us the Pantone number you want. But customized special colors need to meet MOQ（minimum order quality) the products.

Batteries are 2000 units, cartridges are 3000 units. Disposable pens are also 2000 units for customization.

The manufacuture setting of our battery is generally to press 5 times to turn on and then press 5 times to turn off. Press 2 times is the preheating function, press 3 times to adjust the voltage, the voltage generally has 3 levels: 2.6v, 3.2V, 4V